Frequently Asked Questions
HPI Valuation Questions
- Where are these valuations sourced from?
- I need a valuation for my insurance claim, but my insurance company is offering me a different value. Why is this?
- Why is a dealer offering me a different part exchange price?
- Can I get a historic valuation?
- Why can't I find a value for my car?
- I need further help, what should I do?
HPI has teamed up with an independent industry expert to track used car values from a range of different sources including car auctions, dealer forecourts and classified adverts.
HPI Valuations are provided by CAP.
Insurance companies take into account the condition of the car at the time of the accident / incident, and will adjust the valuation accordingly. The HPI Valuation assumes the car is in average condition and takes no account of aftermarket additions to the vehicle.
There could be many reasons including the car's condition, whether the car you are buying will be financed by cash or dealer finance; or how much the dealer believes he could sell your car for locally. If you are still unsure we would therefore recommend asking the dealer directly.
The HPI Valuation is only available for current passenger cars.
Cars may not have a valuation if they are: outside the age range 6 months to 9 years old; outside the mileage range 10,000 - 150,000 miles; or in short supply (specialist or limited edition cars)
If you can't find the answer that you are looking for, please e-mail your question to email@example.com